Is the USB cable connected to the computer properly ? If the USB cable is connected properly and is not recognized, connect to another USB port of the computer.
Disconnect the USB cable, then restart the computer and reconnect the camcorder with the computer in the correct procedure.
Disconnect any USB devices other than the camcorder, keyboard, and mouse.
If the camcorder is connected via a USB hub, connect the camcorder directly to the computer.
If any resident software is installed, exit and connect the camcorder.
The MP3 file of VBR (Variable Bit Rate) is not supported.
Create a MP3 file of other bit rate type or use the music files after converting to WAV format.
It indicates the maximum video bit rate for each mode.
The actual bit rate varies depending on the recorded content and is different from the value displayed on the screen.
The video file longer than 15 minutes cannot be uploaded due to YouTube™’s specifications.
Shorten the file using [Length] in the [Edit Movies].
Always select the picture quality other than [Direct] when uploading. You may not be able to play back the file when selecting [Direct].
To play back an AVCHD disc, you need a compliant DVD player.
Check if your player supports AVCHD standard.
Use "Everio MediaBrowser™ 3 Player" when playing back on a computer.
Be careful not to insert an AVCHD disc to a non-compliant player.
It may cause a malfunction.
If the disc contains SD quality (4:3) videos, the appropriate aspect ratio may not be reproduced depending on the player.
It is recommended to create a DVD-Video if appropriate aspect ratio is not reproduced on other players.
Upload the converted files from YouTube™ / Facebook® Web site directly after converting files to .wmv format from [Share] button.
If you installed security software, the connection between Everio MediaBrowser™ 3 and the Web site may be blocked. Allow Everio MediaBrowser™ 3 to access to the internet in this case.
Contact the security software maker for how to allow specified software to access to the Internet.
* Please find the latest product information and download information.
[Disclaimer regarding YouTube™ / Facebook® upload functions]
- When using YouTube™ / Facebook® upload function, the number of videos uploaded per hour may be restricted by their specifications.
- We do not guarantee full operations for future modifications of the YouTube™ / Facebook® specifications.
- We do not guarantee full operations on every environment.
"iTunes®" and QuickTime® is required for exporting.
You can download "iTunes®" and "QuickTime®" from the Web site of Apple Inc.
* Refer to Product News and "Download".
* Some camcorders do not support this function.
If you replaced the memory card after the files are displayed on the Browser screen, it will take a long time to read the information of the replaced card.
Be careful not to replace the cards while Everio MediaBrowser™ 3 is working on the files.
"PixelaTemporaryFiles" is a temporary folder which is created in the destination when exporting to iTunes®.
This folder is usually deleted automatically upon the completion of exporting.
Delete the folder manually if it remains after exiting the software.